Refund Policy

You have the right to revoke this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us (Christian Maté Grab, Koblenzer Str. 67, 56220 Bassenheim, Germany, e-mail: store@christianmategrab.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

When purchasing digital products (Lightroom presets, LUTs and other digital goods in the form of software or files), the purchaser automatically waives the right of withdrawal, as digital goods/downloads irrevocably become the property of the purchaser after download. In this case, a revocation can only be made if the buyer has not yet downloaded the files.