Privacy Policy

The privacy policy informs the user about how www.christianmategrab.com (Inh. Christian Grab) located in Koblenzer Str. 67, 56220 Bassenheim, E-Mail: privacy@christianmategrab.com, +49 2625 309 170 4 operator of the Christian Maté Grab online store, uses and protects the data of the users.

Collection, processing and use of personal data

The user can visit our site without providing any personal information. We store - even if the visit is possibly via newsletter links - only access data without personal reference:

- the name of your internet service provider

- the website from which you came to us

- the name of the requested file.

These data are evaluated exclusively for the improvement of our offer and do not allow any conclusion on the person of the user.
We collect, store and process the data for the order processing of the purchase and possible later warranty processing as well as for advertising purposes. Personal data is collected when the user voluntarily provides it to us in the context of ordering goods, opening a customer account or registering for the newsletter.
A transfer of personal data is made to service providers used by us in the context of the execution of the order (carrier, logistician, banks).

Data security

We set up for each customer who registers accordingly, a password-protected direct access to his inventory data stored with us (customer account). Here the user can view data about his completed, open and recently shipped orders and manage his address data, bank details and newsletter. The transmission of this data at the following points is encrypted:

* login / * customer account / * shopping cart / * order process.

We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. The user should always keep his access information confidential and close the browser window when communication with us is finished, especially if the computer is shared with others.

Order and contract text

We store the text of the contract and send the user his order data by email immediately after receipt of his order. The terms and conditions can be viewed here at any time. Past orders can be viewed by the user, provided he is registered on the website, in your customer account.

Right to information

According to the Federal Data Protection Act, the user has a right to free information about your stored data and, if necessary, a right to correct, block or delete this data.

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data, as well as revocation of any consent given or objection to a particular use of data, please contact privacy@christianmategrab.com.

E-mail advertising (with newsletter registration)

When registering for the newsletter, the user's e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Unsubscribing is possible at any time.

The user may opt-out of receiving communications that are not administrative emails by notifying us via email to privacy@christianmategrab.com or by using the unsubscribe link in the communications.

Anti-Spam Policy

Christian Maté Grab does not tolerate spam. However, this does not mean that we can prevent spam on the Internet. If you think you have received an unsolicited email from us, please contact privacy@christianmategrab.com and we will investigate.

Use of cookies

On our website we use so-called cookies. Cookies are small files that are stored on the user's data carrier and that store certain settings and data for exchange with our system via the user's browser. This storage helps us to design the website accordingly for the user and facilitates the user's use, for example, by storing certain entries of the user in such a way that the user does not have to repeat them constantly. The browser allows the user restrictive settings for the use of cookies, whereby these can lead to the fact that our offer no longer functions or functions in a restricted manner for the user. Cookies can also be deleted there.

The session cookies (also called session cookies) are deleted after closing your browser.

Session cookies

Session cookies are deleted after you close your browser.

Long-term cookies

We use long-term cookies that remain on the user's hard drive. The expiration time is set to a date in the future for this convenience. During a further visit, it is then automatically recognized that the user has already been with us and which entries and settings he or she prefers (so-called long-term cookies).

Use of third-party cookies

We work together with some advertising partners who help to make the Internet offer and the Christian Maté Grab website more interesting for the user. Therefore, when the user visits Christian Maté Grab, cookies from partner companies are also stored on the user's hard drive. These are temporary cookies that are automatically deleted after a specified time. Cookies from partner companies are mostly deleted after a few days or up to 24 months, in individual cases after several years. The cookies of our partner companies do not contain any personal data. Data is only collected under a user ID, which is not merged with the user's personal data at any time.

The cookies we use are:
Google Analytics. We use this for general website statistics. www.google.com/policies/privacy

On this website, data is collected and stored by Hotjar Analytics, a web analytics service provided by Hotjar Ltd, from which usage profiles are created using pseudonyms. These usage profiles are created. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offer.

Cookies may be used for this purpose. These are small text files that are stored locally on the computer of the site visitor and thus enable recognition when visiting our website again.

The pseudonymized usage profiles are not merged with personal data about the bearer of the pseudonym without the explicit consent of the person concerned, which must be given separately.

The user can object to the collection and storage of data for the purpose of web analysis at any time with effect for the future by notifying us of this by email to privacy@christianmategrab.com.

Web analysis with Google (Universal) Analytics

Web analytics with Google (Universal) Analytics This website uses Google (Universal) Analytics, a web analytics service provided by Google, Inc (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=d.

As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.

Use of Facebook and Google+ plugins

So-called social plugins ("plugins") of the social networks Facebook and Google+ are used on our website. These services are offered by the companies Facebook Inc. and Google Inc. ("providers"). Facebook is operated by Facebook Inc.,1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). An overview of the plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins or https://developers.google.com/+/plugins.
When the user calls up a page of our website that contains such a plugin, the user's browser establishes a direct connection to the servers of Google or Facebook. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if the user does not have a profile with the corresponding social network or is not currently logged in. This information (including the user's IP address) is transmitted by the user's browser directly to a server of the respective provider in the USA and stored there.
If the user is logged into one of the social networks, the providers can directly assign the visit to our website to the user's profile on Facebook or Google+. If the user interacts with the plugins, for example by clicking the "Like" button or the "+1" button, the corresponding information is also transmitted directly to a server of the providers and stored there. The information is also published on the social network and displayed there to the user's contacts. For the purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting the privacy of the user, please refer to the privacy notices of the providers.
Privacy policy of Facebook:
http://www.facebook.com/policy.php

Privacy policy of Google: http://www.google.com/intl/de/+/policy/+1button.html

If the user does not want Google or Facebook to directly assign the data collected via our website to your profile in the respective social network, the user must log out of the corresponding network before visiting our website. The user can also completely prevent the loading of the plugins with add-ons for his browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

Conversion Tracking

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, conversion tracking. The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

Facebook Remarketing/Retargeting

Remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. When you visit our pages, the remarketing tags establish a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. This allows Facebook to associate the visit to our pages with your user account. We can use the information obtained in this way to display Facebook Ads. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/. If you do not wish to have data collected via Custom Audiences, you can deactivate Custom Audiences here (https://www.facebook.com/settings/?tab=ads).

Re-targeting

Our website uses so-called re-targeting technologies to make the internet offer more interesting for the user. This technology makes it possible to address Internet users who have already shown interest in our store and our products with advertising on our partners' websites. We are convinced that the display of personalized, interest-related advertising is generally more interesting for the Internet user than advertising that has no such personal reference. The insertion of these advertisements on the pages of our partners is based on cookie technology and an analysis of previous user behavior. This form of advertising is completely anonymous. No personal data is stored and no usage profiles are merged with your personal data.